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Archive of posts filed under the GMC category.

GM Recalling 100,000 SUVs for Seatbelts

General Motors is recalling almost 100,000 of its 2011 model year crossover SUVs because the front seatbelts could come loose in a crash. The models involved in the recall are the Chevrolet Equinox, GMC Terrain and Cadillac SRX compact. A total of 97,843 vehicles are involved in the recall.

The problem was discovered during seatbelt development tests in September where the seatbelt buckle anchor failed. The seatbelt buckle anchor is used on the driver and passenger side seatbelts.

While the seatbelts won’t fail on a first impact, GM spokesman Alan Adler said, they could fail during a secondary impact.

GM will begin mailing letters to owners of the vehicles in mid-January. Owners will be asked to bring the vehicles to a GM dealer to have the seatbelt buckles modified.

If you have seatbelt problems with any GM vehicle three or more times during your original or extended manufacturers warranty, you have rights and it is important to look into them to determine the remedies you are entitled to. For more information, please call us at 1-800 LEMON LAW (1-800-536-6652) or send us an e-mail.

General Motors Water Leaks: Saturn Outlooks, GMC Acadias & Buick Enclaves, Oh My!

David commented on a post about GM Water Leaks and posed the following question:

I have had my 2008 Saturn Outlook for 13 months. In that time I have taken it in twice and will be going for a third time to resolve water leaks. The first was the spare tire compartment. It was filled with water and the mat was soaked. The second was the headliner near the garage door opener was soaked and leaked into the center console destroying my cell phone. Now I have water on the passenger side floor. What can I do? Tired of the back and forth.

I have seen numerous water leaks in Saturn Outlooks, as well as in GMC Acadias and Buick Enclaves, primarily in those equipped with a power moon roof. Most leaks are due to a defect in the sunroof track and are caused by the inability of the drains to properly disperse water. The water instead comes into the passenger cabin and damages interior parts and electrical components and creates mold and mildew due to standing water. I have also seen many other water leak issues with Outlooks not equipped with the moon roof. I would take the vehicle in for the 3rd repair attempt. Thereafter, if the vehicle still leaks, smells damp or moldy, or has electrical defects due to the leak, e-mail us back and we will either guide you or refer you to someone who can (depends on the state of purchase and vehicle registration).

GM Announces a 60-day Money Back Guarantee

This Monday, General Motors launched an unprecedented initiative which covers 2009 and 2010 model-year cars from GM’s surviving brands, Chevrolet, Cadillac, Buick and GMC. The program will offer a 60-day money back guarantee and will run through Nov. 30 as part of a “May the Best Car Win” campaign aimed at convincing consumers to return to GM.

Some details on the GM guarantee:

  • Offer covers 2009 and 2010 model-year Chevys, Buicks, GMCs and Cadillacs (except medium-duty trucks).
  • Customers (one per household) can return their vehicle between 31 and 60 days with less than 4,000 miles.
  • Customers will be informed in writing before they buy the vehicle of the terms.
  • Customers must take delivery by Nov. 30.
  • The satisfaction guarantee covers the vehicle purchase price and sales tax, but not other add-ons such as accessories, negative equity on a trade-in or other fees; other restrictions apply.
  • Leased vehicles are not included.

Read the full story here as reported by AutoWeek.com: General Motors Announcement