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Archive of posts tagged General Motors

GM Recalls 2010 Cadillac DTS

Posted by  on 23 December 2009, 10:00 am

General Motors recently announced that its 2010 Cadillac DTS is the subject of a new safety recall in the United States, after the company discovered that 126 units fail to comply with the requirements of Federal Motor Vehicle Safety Standard no. 110 – “Tire selection and rims”.

According to an official recall notification posted on the National Highway Traffic Safety Administration (NHTSA) website, “the tire and loading information label, which lists the proper tire and vehicle loading information, was not installed on the vehicle. In addition, there are two labels affixed to affected vehicles that incorrectly describe them as an incomplete vehicle.”

“One label is the vehicle certification label, which certifies that the vehicle conforms to all applicable US Federal Motor Vehicle Safety, bumper and theft prevention standards,” it is mentioned in the advisory. “The second label is the service parts identification label, which lists various components used in the manufacturing of the vehicle.”

Obviously, such a safety glitch doesn’t have too serious consequences over an affected vehicle but still, it can mislead the driver when trying to set the appropriate tire pressure.

“Driving the vehicle with tires that are not properly inflated could result in the tire overloading, premature or irregular wear, and/or poor handling increasing the risk of a crash,” GM warned in the NHTSA notification.

Contrary to regular recalls, GM won’t inspect the affected models but instead, it will mail the three correct labels to owners along with an installation manual. In case this proves to be a too difficult task, you can always take the vehicle and the labels to any official dealer and get them installed at no charge.

Filed under Cadillac, Recalls. Tagged , , , , , , , ,
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Pontiac G8 GT with Vapor Leak Problems

Posted by  on 8 December 2009, 3:25 pm

Amy wrote us this question:

I have a 2009 Pontiac G8 GT and I have had nothing but problems from the word go all surrounding things involving the fuel tank, gas cap, air bag sensor and now finding out today that it may have a vapor leak. I have had my car to the shop numerous times, the check engine light stays on more than off, I have had my car 10 months and they have had the gas tank and exhaust system off twice already, it is very aggravating having to go to the shop every little whip stach and I am wondering how many times parts have to be replaced before the car is considered a lemon?

Hi Amy:

Whether your car is a “lemon” under the law, depends a lot on the particular state you in which you purchased and registered the car. State lemon laws vary, but most require a finding that the same symptom was subject to complaint by the consumer to the dealership an “unreasonable number of times” and the symptom “substantially impairs the vehicle’s use, value or safety.” If you let us know the state of purchase and registration, we can forward your question to a lawyer who is licensed to practice in the state involved.

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GM Recalls Chevrolet Cobalt, Pontiac G5, Saturn Ion Due to Fire Hazard

Posted by  on 3 November 2009, 6:31 pm

General Motors and the National Highway Traffic Safety Administration has issued a recall for the following models:

  • 2006-2007 Chevrolet Cobalt’s
  • 2007 Pontiac G5′s
  • 2006-2007 Saturn Ion

NHTSA says in its alert: “General Motors is recalling certain model year 2006 Chevrolet Cobalt and Saturn Ion vehicles originally sold in or currently registered in the states of Arizona and Nevada; and model year 2007 Chevrolet Cobalt, Pontiac G5 and Saturn Ion vehicles originally sold in or currently registered in the states of Arizona, California, Florida, Nevada and Texas.

The plastic supply or return port on the modular reservoir assembly may crack. If either of these ports develops a crack, fuel will leak from the area. If the crack becomes large enough, fuel may be observed dripping onto the ground and vehicle performance may be affected.”

General Motors has provided phone numbers for consumers to call if they have additional questions or concerns. Chevrolet owners can call 800-630-2438; Saturn owners can call 800-972-8876; and Pontiac owners can call 800-620-7668. Or, owners of the affected vehicles can log on to www.gmownercenter.com for additional information.

Read the full NHTSA Alert

Filed under Chevrolet, Pontiac, Recalls, Saturn. Tagged , , , , , , , , ,
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General Motors Shutting Down Saturn

Posted by  on 6 October 2009, 12:18 pm

General Motors announced that they are shutting down their Saturn division after a deal with Penske Automotive Group fell through. Penske Automotive Group couldn’t find a manufacturer to supply it with new cars once General Motors’ current contract runs out in 2011. PAG had been negotiating with General Motors since early June.

General Motors chief executive officer Fritz Henderson issued a statement of deep regret on September 30th, saying:

Today we learned that Penske Automotive Group (PAG) has decided to terminate discussions with General Motors to acquire Saturn. This is very disappointing news and comes after months of hard work by hundreds of dedicated employees and Saturn retailers who tried to make the new Saturn a reality.

Production has ceased on all Saturn vehicles and GM expects the remaining stock of about 12,000 vehicles to be sold off within four (4) months.

While there was speculation that French automaker Renault had negotiated a deal with PAG to manufacture Saturn vehicles, the deal was ultimately rejected by PAG’s board of directors, fearing U.S. competition.

General Motors issued a statement:

As a result of PAG’s decision, we will be winding down the Saturn brand and dealership network, in accordance with the wind-down agreements that Saturn dealers recently signed with GM. Pursuant to the terms of those agreements, the wind down process will be determined and communicated shortly.

What does this mean for Saturn drivers and their warranties? According to the following statement by GM, current Saturn owners will be able to get parts and service at other General Motors dealerships:

Saturn customers and owners will continue to be able to purchase and have their vehicles serviced at Saturn retailers during this process. Once the wind down is complete, Saturn owners will still be able to have their vehicles serviced at other GM dealerships. We will be communicating with our customers very soon to explain the next steps in this process.

In addition, it’s important to note that all Saturn drivers still under manufacturers warranty are entitled to consumer protection under State Lemon laws and Federal Warranty laws if their repairs cannot be fixed despite repeated repair attempts. For more information on your State’s Lemon Law, click here.

Filed under General Motors, Saturn. Tagged , , , , , , ,
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GM Announces a 60-day Money Back Guarantee

Posted by  on 22 September 2009, 8:26 am

This Monday, General Motors launched an unprecedented initiative which covers 2009 and 2010 model-year cars from GM’s surviving brands, Chevrolet, Cadillac, Buick and GMC. The program will offer a 60-day money back guarantee and will run through Nov. 30 as part of a “May the Best Car Win” campaign aimed at convincing consumers to return to GM.

Some details on the GM guarantee:

  • Offer covers 2009 and 2010 model-year Chevys, Buicks, GMCs and Cadillacs (except medium-duty trucks).
  • Customers (one per household) can return their vehicle between 31 and 60 days with less than 4,000 miles.
  • Customers will be informed in writing before they buy the vehicle of the terms.
  • Customers must take delivery by Nov. 30.
  • The satisfaction guarantee covers the vehicle purchase price and sales tax, but not other add-ons such as accessories, negative equity on a trade-in or other fees; other restrictions apply.
  • Leased vehicles are not included.

Read the full story here as reported by AutoWeek.com: General Motors Announcement

Filed under Buick, Cadillac, Chevrolet, General Motors, GMC. Tagged , , ,
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Welcome to the General Motors Lemon Law Blog!

Posted by  on 9 September 2009, 11:59 am

Welcome to General Motors Lemon Law.com!  Have a lemon law question pertaining to your Cadillac, Buick, GMC, Chevrolet, Saturn or Hummer vehicle?  You’ve come to the right place.  Bob Silverman and Bob Ruch have worked tirelessly for decades to assist consumers who suffer with vehicle defects and they are standing by to answer your questions.  No question is too big or too small.  Is water leaking from the sunroof? Has the electrical system stopped cold?  Does your vehicle stall?  Does the engine ping?  Does your dashboard light up like a Christmas tree?  Whatever the problem, we have an answer.

Filed under General Motors, Questions. Tagged , , , , , , , , ,
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